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Helpdesk & Remote PC |
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| DEKSI CRM 5.2 |
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DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
Released: 2008-04-23
Platform: Windows
Size: Unknown
License: Shareware $395.00
Languages: English
Requirements: 512MB RAM
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| ShareRight Documentary 4.1 |
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ShareRight Documentary provides detailed analysis of all file shares and documents on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer. Handling millions of ducuments, it can quicly search by filename, path, date and text contents.
Released: 2008-04-16
Platform: Windows
Size: 3 MB
License: Shareware $49.00
Languages: English
Requirements: Domain Administrator
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| EasyDesk helpdesk 1.4.4 |
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EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. Multiple support staff may share access to a common database hosted on a network resource or simply use the database on a local drive. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0
Released: 2008-04-14
Platform: Windows
Size: 5.2 MB
License: Shareware $49.00
Languages: English
Requirements: Windows or Vista with 1024x768 resolution
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| TeamViewer 3.5.4140 |
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TeamViewer is a tool for simple and fast remote control sessions, desktop sharing and file transfer with a partner computer anywhere on the Internet. The program can be started without installation on two computers and remote connections are enabled immediately. To connect, one partner just enters the automatically generated ID of the other computer. Also works behind firewalls and NAT proxies. Several million users worldwide.
Released: 2008-04-03
Platform: Windows
Size: Unknown
License: Freeware
Languages: Multilanguage
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| LabTech MSP 2.0 |
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Windows Network Management & Monitoring System with Time Sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls where clients have only incoming http access. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.
Released: 2008-03-31
Platform: Windows
Size: 81 MB
License: Commercial $40.00
Languages: English
Requirements: MS Framework 1.1 and IIS
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| Instant Knowledge Base 1.0 |
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Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
Released: 2008-03-16
Platform: Windows
Size: Unknown
License: Shareware $29.99
Languages: English
Requirements: Windows XP, 2003, Vista
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| LBE Web Helpdesk 4.0.128 |
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Released: 2008-03-06
Platform: Windows
Size: 1.8 MB
License: Shareware $950.00
Languages: English,French,German,Spanish
Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
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| Universal FAQ Manager 2008 2.1 |
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Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.
Released: 2008-02-13
Platform: Windows
Size: Unknown
License: Commercial $197.00
Languages: English
Requirements: ASP.NET 1.1, SQL Server
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| Skymol Communicator Live Help Software 2.0 |
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Skymol Communicator is a web-based customer service and live help software with Voice, Video, Text Chat. On-demand live chat software, help desk software with proactive voice,video chat for online sales and customer service. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor. Included voicemail and videomail.
Released: 2008-01-21
Platform: Windows, Linux
Size: Unknown
License: Commercial $49.95
Languages: Multilanguage
Requirements: Internet Browser
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| eTalkup 1.1 |
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Greet your customers online, and help them buy! eTalkup is the next generation customer support software. It enables you to receive notification as soon as someone visits your site and start chatting with them instantly. Maximize your site's potential with eTalkup now!
Released: 2008-01-15
Platform: Windows
Size: Unknown
License: Freeware
Languages: English
Requirements: P4 CPU, 256M RAM
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