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Helpdesk & Remote PC |
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| SMP Professional edition 12.2.1 |
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Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, file integrity check, environment variable fetching, improved RUN and getting result added.
Released: 2008-01-22
License: $337.50
Publisher: Eastbow Lab
Language: English
Platform: Vista, Windows
Requirements: Typical Windows Vista, XP, 2003, 2000, Me.
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This is good for large Number of PC inventory The interface with the user is good. If you use it you forget all other inventory software. Price is also not very high.
| Polar Help Desk 4.1 |
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Released: 2006-03-30
License: $200.00
Publisher: Polar
Language: English
Platform: Windows
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| Polar Help Desk Free 4.1 |
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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
Released: 2007-02-19
License: Freeware
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows 2000 (IIS 5.0) or Windows XP (IIS 5.1) or Windows 2003 (IIS 6.0), Microsoft .NET Framework Version 1.1, MS SQL Server 2000 or MS SQL Server 2005 Express or MS SQL Server 2005; Client Requirements: MS Internet Explorer 6.0 or b
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Polar helpdesk not working after installation Hi,
After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to...
| ENT Server Corporate Edition 1.4.21 |
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Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
Released: 2006-06-19
License: $895.00
Publisher: Microforge.net LLC
Language: English, French
Platform: Windows
Requirements: Helpdesk
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| MGCS 2006 |
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MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..
Released: 2006-03-31
License: $349.00
Publisher: Dennis Baggott and Sons
Language: English
Platform: Windows
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| ShareRight Documentary 4.2 |
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ShareRight Documentary provides detailed analysis of all file shares and documents on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer. Handling millions of documents, it can quickly search by filename, path, date and text contents.
Released: 2008-06-16
License: $49.00
Publisher: CITS Ltd
Language: English
Platform: Vista, Windows
Requirements: Domain Administrator
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| ManageEngine SupportCenter Plus 6.5 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-05
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows, Linux
Requirements: P III 1Ghz & more, 256 MB RAM
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| Adventnet ManageEngine Desktop Central 6.0 |
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This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.
It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.
Released: 2007-11-02
License: $295.00
Publisher: AdventNet Inc.
Language: English
Platform: Windows
Requirements: P IV 1.5 GHz, 512 MB RAM
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| Adventnet ManageEngine ServiceDesk Plus 7.0 |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-01
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
Platform: Windows, Linux
Requirements: P III 1Ghz and above, 256 MB RAM
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Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...
Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work
| Web Help Desk - Windows Server Install 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Platform: Vista, Windows
Requirements: Windows 2000/2003 Server, Mac OS X 10.4 or later, Linux, or Solaris 8 :: Java 5, Standard Edition
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